Scroll down for FAQs about Avis Chauffeur Drive by WeDriveU.
Below are general questions about WeDriveU chauffeur service.
A: WeDriveU is the leader in professional driver staffing for your car, rental vehicle, shuttle or motor coach. Headquartered in Burlingame, California, the company operates throughout North America, serving corporations, events and individuals.
A: WeDriveU makes the time you spend in your car more productive and enjoyable. We take the worry away from getting around by providing fully insured, trained and certified chauffeurs who are employees of our company.
A: Our company does not have vehicles. We focus exclusively on staffing professional drivers for your vehicle. We can also assist with vehicle sourcing from our strategic partners.
A: Our chauffeur meets you at your home, office or event, and drives for you in your vehicle of choice. For clients using our chauffeurs with Avis vehicles, our chauffeur can pickup and return your Avis vehicle or meet you at your desired location if you are adding a chauffeur mid-reservation.
A: The chauffeur will standby with your car and will be available as needed. Chauffeurs can also serve as your personal mobile assistant, running errands or handling vehicle maintenance for you during your engagements.
A: WeDriveU rates begin at $37.95 per hour. Additional rate applies to security driver services. Corporate rates available. For a quick estimate for your next reservation, please use our easy rate calculator. To purchase WeDriveU gift certificates, click here.
To add a chauffeur click here.
A: Yes, reservations require a minimum of 3 consecutive hours of service.
A: The time starts when the chauffeur arrives at your pick up point. Service involving the pick-up and drop-off of your Avis car will add approximately 30 minutes to the beginning and end of the reservation.
A: No, you are welcome to setup your free client account at any time by calling (800) 773-7483 or clicking here to <a=href"https://www.wedriveu.com/evstintg/default.aspx">activate your new account online. The advantage of setting up your account now is that it will be fully activated and ready anytime you want to make your first reservation.
A: Yes, WeDriveU serves corporate clients in addition to individual clients, providing dedicated chauffeurs and security drivers for executives, plus drivers for corporate shuttles and events. We also work for corporate travel departments in providing Avis Chauffeur Drive by WeDriveU. To inquire about a corporate account, please contact WeDriveU corporate sales.
A: No, our office will either charge the credit card you authorized at the time you made your reservation or will send you an invoice.
A: For occasional reservations, we will strive to provide the same driver (based on availability). Clients with part-time and full-time chauffeurs will be matched with a regular chauffeur that is suited to their requirements and preferences.
A: Our standard chauffeur attire is a professional black suit and tie. The client can request the chauffeur to dress in business casual attire if desired. When serving event clients, our chauffeurs often wear uniforms with event logos.
A: There are many ways to use professional chauffeurs for your car.
A: Outsourcing a part-time or full-time chauffeur through WeDriveU offers you greater cost savings because you only pay for the chauffeur when you need the chauffeur. You also leave the management and employment details to us. WeDriveU provides ongoing driver certification and is responsible for government regulations and reporting.
A: WeDriveU handles all recruitment details so the client does not have to worry about placing job listings, interviewing chauffeurs and doing background and substance abuse checks. WeDriveU's outsourcing services allow clients to try a chauffeur before hiring one.
A: We make it easy to redeem WeDriveU gift certificates. Just setup your free WeDriveU client account online or by phone at (800) 773-7483 to register your vehicle, insurance and contact information. When you're ready to make your reservation and apply your certificate, our representatives are standing by to setup your custom itinerary and book your chauffeur. Please be sure to mention your certificate at the time you make your reservation.
A: Yes, reservations require a minimum of three consecutive hours.
A: Client itineraries often exceed the 3 or 8 hour durations specified on our gift certificates. Not to worry, they can be applied towards longer reservations. Just tell our customer service representatives more about your itinerary and we would be happy to apply your certificate towards the total charges. Reservations must adhere to the 3 consecutive hour minimum each time.
A: Since the customer provides the car, the customer provides minimum automobile liability limits of $2500,000 bodily injury each person, $500,000 each accident, $50,000 property damage, collision and comprehensive coverage. Learn more or scroll down for details on insurance provided under our Avis Chauffeur Drive program.
Q: If the chauffeur is injured on the job, the client will not be held responsible for the chauffeur’s injuries.
A: Reserve your Avis vehicle at Avis.com then reserve a WeDriveU chauffeur by clicking here. Make sure you have your Avis confirmation number. You must have a WeDriveU account to reserve a WeDriveU chauffeur. To setup your WeDriveU account online, click here.
A: Click here to find locations, selecting your destination in the sidebar on the top right of the page. Prefer to speak to a client services representative? Call 1-800-272-5839 for details. Some restrictions apply.
A: The WeDriveU chauffeur can pick up your Avis vehicle (exclusively for Avis Preferred members) and meet you wherever desired, including your hotel, business meeting or entertainment venue. Your chauffeur can also handle your vehicle return and provide mobile concierge services as needed. Click here to enroll in Avis Preferred.
A: WeDriveU rates begin at $37.95 per hour. Additional rate applies to security driver services. Corporate rates available. For a quick estimate for your next reservation, please use our easy rate calculator.
A: Extend the benefits of your corporate relationship with Avis with a new level of convenience for business travel, corporate meetings and events of all sizes. Choose from a wide variety of new, smoke-free vehicles available from Avis.
A: From a day of back-to-back meetings in New York to three days of sales meetings in Detroit or a day in California's wine country, Avis customers have praised this great way to get around in their Avis rental vehicle. Large corporations also use WeDriveU Event Services for conferences and meetings.
A: Reserve your WeDriveU chauffeur with at least 24 hours advance notice.
A: WeDriveU chauffeur reservation requires a minimum of three consecutive hours of service.
A: Avis customers rent their Avis vehicle for a day or multiple days and use a WeDriveU chauffeur during the entire rental period or as needed. If a WeDriveU chauffeur is used intermittently during the Avis rental period, a minimum of three consecutive hours applies for each WeDriveU chauffeur reservation.
A: All WeDriveU chauffeurs are over 25 years of age and are certified through an extensive process that includes a driving record check, substance abuse test and criminal background check as well as professional chauffeur training. Click here for more on the qualifications of WeDriveU chauffeurs.
A: For international travelers, reserve your Avis vehicle in the U.S. or Canada on the Avis website in your country of origin, then reserve a WeDriveU chauffeur at least 48 hours prior to rental pickup time by clicking here. Make sure to have your Avis confirmation number ready.
For assistance from Avis representatives in China, call 86 21 6229 1119.
Avis Preferred membership is required to have your WeDriveU chauffeur pick up your Avis rental vehicle. Click here to enroll in Avis Preferred. After you enroll, reserve your Avis vehicle at Avis.com at least 24 hours prior to rental pickup time and then reserve your WeDriveU chauffeur by clicking here.
A: If you have a U.S. driver’s license, register for Avis Preferred by clicking here.
A: Visit the Avis website in the country where your driver’s license is issued to register for Avis Preferred.
A: Yes. Please mention this to the Avis representative when you reserve your Avis vehicle and make a note on the WeDriveU online chauffeur booking form. Your chauffeur will meet you at the Avis rental counter.
A: You will receive an email confirmation from WeDriveU immediately upon completing your chauffeur reservation.
A: Since the customer rents the Avis car, the customer provides minimum liability limits of $250,000 bodily injury each person / $500,000 each accident, $50,000 property damage, collision and comprehensive coverage. Customers can purchase Additional Liability Insurance (ALI) and Loss Damage Waiver (LDW) from Avis to meet the insurance requirements. International inbound customers must purchase ALI and LDW from Avis to use WeDriveU.
A: The customer receives an e-receipt from Avis for their Avis vehicle rental charge and a separate e-receipt from WeDriveU for their chauffeur service charge. Customers pay WeDriveU by credit card.
A: With 12-hours notice, there are no WeDriveU cancellation charges. With less than 12-hours notice, there is a 3-hour WeDriveU cancellation charge.
A: Avis vehicle pick-up by WeDriveU chauffeurs on behalf of Avis customers is a benefit reserved exclusively for members of Avis Preferred. Non-members can meet their WeDriveU chauffeur at the Avis rental counter.
A: For customers with special security needs, WeDriveU can also provide a chauffeur with law enforcement experience at an additional cost and customize their ground transportation itinerary as needed.
A: Yes. For information or proposals to use Avis Chauffeur Drive for your company or event, call WeDriveU Sales and Event Services at (650) 579-5800 or click here to inquire online.
A: Learn about WeDriveU's partnership program benefits or email us by clicking here.