Seeing these signs? Help’s on the way.
You’ve selected a vendor and your shuttle program is rolling. What’s next? The hard part: knowing if they’re making the grade.
Here are telltale signs you should engage a new shuttle operator.
Sign #1: Reactive vs. proactive
Does your vendor lack creativity? Are improvements few and far between?
Sign #2: Subpar reviews
Do riders complain about ride comfort, on-time performance or wifi connectivity?
Sign #3: One-trick pony
Is the program one-dimensional, or is it custom-tailored to your organization’s unique needs?
What else should you look for? Find more signs and ACTION STEPS in this free e-guide.