Have you Outgrown Your Shuttle Provider?
You’ve selected a vendor and your program is rolling. What’s next? The hard part: knowing if they’re making the grade. Download the e-Guide.
We’ve put together some telltale signs it may be time to explore other providers.
Sign #1: Reactive vs. proactive – Does your vendor lack creativity? Are improvements few and far between?
How often do you see creative ideas for improvements from your shuttle provider? If your program looks the same this year as last year and you’re the only one presenting ideas, start brainstorming with fresh faces.
Sign #2: Subpar reviews – Do your riders give low ratings for the passenger experience?
Do passengers rate your operator’s shuttles low on ride comfort, on-time performance or wifi connectivity? Are they left in the dark—or left behind—due to poor communications? Don’t settle for a miserable passenger experience.
Sign #3: One-trick pony – Is the program one-dimensional, or is it custom-tailored to your organization’s unique needs?
Do you have a multi-faceted shuttle system or nothing but fixed routes? It may appear cost-effective in the short term, but beware of the limitations of cookie-cutter vendor offerings.
There’s so much more to look for, and WeDriveU can help.
Find all seven signs and and action steps by downloading the free e-guide from WeDriveU, “7 Signs You’ve Outgrown Your Shuttle Provider.” You’ll discover important questions around data-driven decisions, fleet, technology and your shuttle operator’s commitment to achieving your mobility goals.